Your Complete Order Process & Timeline

Welcome to Yeloly, where we’ve laid out the entire buying journey to make your experience as smooth and enjoyable as possible! We value your time and strive to provide a straightforward journey through our website. In this guide, we will detail each step of the shopping process, from selecting your perfect sex doll to finalizing your purchase. Relax and start on your hassle-free sex doll shopping journey!
 Browse and Select Products

Explore our doll selection and customize its appearance, features and accessories using the options available on the product page. Most settings are pre-selected by default, so be sure to review each option carefully to ensure the configurations are exactly how you want them. Alternatively, choose ready-to-ship dolls from our USA warehouse for fast delivery (pre-configured styles only).

Add to Cart and Checkout

Please double-check items in the shopping cart before proceeding with payment. Ensure that your full real name, detailed shipping address, and accurate contact information are provided to guarantee smooth delivery. Select your preferred payment method (credit card or PayPal) and all payments are protected by advanced encryption technology throughout the process.

Order Confirmation

After successful payment, an order confirmation email will be sent to you automatically. For any questions or modification to custom orders, please contact us. If you do not receive it, please check your spam or junk folder to ensure that messages from [email protected] have not been mistakenly filtered or blocked.

Manufacture

Upon order confirmation, all orders require a standard processing period of 24 hours. Thereafter, overseas warehouse orders proceed to shipment, while custom orders enter a production cycle of 5 to 7 working days. Complex customizations, such as implanted hair or other traits, as well as force majeure situations like factory order volume and holidays, can all affect manufacturing time.

Shipping

We provide discreet and free worldwide shipping with complete privacy protection. Custom orders take 10 to 15 working days to ship, whereas dolls in stock in USA warehouses come in 3 to 5 working days. Orders are shipped via FedEx and UPS and tracking numbers will be provided by email once shipment.

Delivery and Checking

Please carefully inspect the contents and packaging for damage upon arrival, though the carton appears fine. If you find any problems, take photos or videos as evidence, and contact Yeloly Customer Service to arrange for assistance.